International Journal of Contemporary Research In Multidisciplinary, 2025;4(3):223-225
The Integration of Chatbot Technology (ChatGPT) In Accounting: A Comprehensive Analysis
Author Name: Ruby Ghosh;
Abstract
The incorporation of chatbot technology, specifically ChatGPT, in accounting procedures marks a revolutionary transformation in the handling, analysis, and communication of financial information. This paper outlines an in-depth analysis of ChatGPT's role and effect in the accounting field, scrutinizing its capabilities to improve efficiency, accuracy, and decision-making. Using natural language processing (NLP) and machine learning, ChatGPT performs mundane tasks like transaction classification, report preparation, and client inquiries, thus eliminating manual errors and time consumption. This paper examines the existing status of ChatGPT technology, its features, and its use in accounting processes. Besides, it also explores the possible advantages, disadvantages, and ethical issues of using ChatGPT in accounting. The research examines use cases in auditing, tax filing, and financial advisory, illustrating how ChatGPT assists professionals in understanding complex data and meeting regulatory requirements. In addition, ethical issues, data protection concerns, and limitations on contextual knowledge and professional judgment are examined critically. Through qualitative analysis and case studies, the study emphasizes the worth of ChatGPT as a collaborative tool but not as a substitute for accountants. The research implies that despite existing challenges, the strategic implementation of chatbot technology has the capability to fuel innovation, automate business processes, and enable a faster and better-informed accounting profession in both private and public sectors. This research adds to emerging literature on AI-facilitated transformation of professional services.
Keywords
Chatbot, ChatGPT, artificial intelligence, accounting, natural language processing, AI - AI-facilitated, ethical considerations