International Journal of Contemporary Research In Multidisciplinary, 2023;2(5):10-19
Workplace Civility Behaviour-based Satisfaction among Teaching and Non-Teaching Staff(s)
Author Name:
Arunima Kalita & Prof. Arup Barman 
Paper Type: research paper
Article Information
Abstract:
This study investigates job satisfaction levels among teaching and non-teaching staff in universities, with a primary focus on their perceptions of civility behaviour. The objectives are twofold: first, to assess job satisfaction levels and explore their dependence on workplace behaviour, and second, to analyze potential differences in job satisfaction between teaching and non-teaching staff across various universities in Assam, India. Employing statistical methods such as the One-Sample Kolmogorov-Smirnov Test and Analysis of Variance (ANOVA), the research finds that workplace behaviour significantly influences job satisfaction levels, rejecting the null hypothesis. Moreover, it identifies substantial differences in job satisfaction between teaching and non-teaching staff, supporting the alternative hypothesis. These findings underscore the importance of fostering positive civility behaviour within academic institutions and tailoring strategies to enhance job satisfaction based on the unique roles of teaching and non-teaching staff. The study's implications extend to promoting employee well-being and productivity in various organizational settings beyond academia.
Keywords:
Workplace Civility, Organizational success, Well-being, Job Satisfaction, Work Environment, Sense of Belonging.
Introduction:
In the intricate tapestry of academic institutions, the satisfaction and contentment of both teaching and non-teaching staff members are vital threads that contribute to the overall fabric of organizational success. Amidst the myriad factors that influence workplace satisfaction, civility behaviour emerges as a prominent determinant, impacting how individuals interact, communicate, and collaborate. Universities, as hubs of knowledge dissemination and growth, rely on the synergistic efforts of their diverse staff members. This chapter embarks on a journey to explore the intricate interplay between civility behaviour and job satisfaction among teaching and non-teaching staff across various universities. The significance of cultivating a harmonious work environment cannot be understated. The demeanour with which colleagues and peers engage with each other influences not only their personal experiences but also the collective morale and effectiveness of the institution. Within the academic context, where learning and innovation thrive, understanding the nexus between civility behaviour and job satisfaction becomes paramount. By conducting a comprehensive ANOVA analysis encompassing a range of universities, this chapter aims to unravel potential variations in satisfaction levels attributed to the nuances of civility behaviour. By deciphering the intricate patterns of these relationships, this research contributes to the broader discourse on enhancing workplace dynamics, ultimately fostering an environment where both teaching and non-teaching staff can flourish and contribute optimally to their academic communities.
How to Cite this Article:
Arunima Kalita & Prof. Arup Barman. Workplace Civility Behaviour-based Satisfaction among Teaching and Non-Teaching Staff(s). International Journal of Contemporary Research in Multidisciplinary. 2023: 2(5):10-19
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